The boy who carries your satchel
to your room and lights your gas fumbles around and hangs
around significantly, and you fee him to get rid of him.
Now you may ring for ice-water; and ten minutes later
for a lemonade; and ten minutes afterward, for a cigar;
and by and by for a newspaper - and what is the result? Why,
a new boy has appeared every time and fooled and fumbled
around until you have paid him something. Suppose you
boldly put your foot down, and say it is the hotel's
business to pay its servants? You will have to ring your
bell ten or fifteen times before you get a servant there;
and when he goes off to fill your order you will grow old
and infirm before you see him again. You may struggle nobly
for twenty-four hours, maybe, if you are an adamantine
sort of person, but in the mean time you will have been
so wretchedly served, and so insolently, that you will
haul down your colors, and go to impoverishing yourself
with fees.
It seems to me that it would be a happy idea to import
the European feeing system into America. I believe it
would result in getting even the bells of the Philadelphia
hotels answered, and cheerful service rendered.
The greatest American hotels keep a number of clerks
and a cashier, and pay them salaries which mount up
to a considerable total in the course of a year.
The great continental hotels keep a cashier on a trifling
salary, and a portier WHO PAYS THE HOTEL A SALARY.
By the latter system both the hotel and the public
save money and are better served than by our system.
One of our consuls told me that a portier of a great Berlin
hotel paid five thousand dollars a year for his position,
and yet cleared six thousand dollars for himself.
The position of portier in the chief hotels of Saratoga,
Long Branch, New York, and similar centers of resort,
would be one which the holder could afford to pay even more
than five thousand dollars for, perhaps.
When we borrowed the feeing fashion from Europe a dozen
years ago, the salary system ought to have been discontinued,
of course. We might make this correction now, I should think.
And we might add the portier, too. Since I first began
to study the portier, I have had opportunities to observe
him in the chief cities of Germany, Switzerland, and Italy;
and the more I have seen of him the more I have wished
that he might be adopted in America, and become there,
as he is in Europe, the stranger's guardian angel.
Yes, what was true eight hundred years ago, is just
as true today: "Few there be that can keep a hotel."
Perhaps it is because the landlords and their subordinates
have in too many cases taken up their trade without first
learning it.
